Shipping & Delivery

Product delivery information and terms

To ensure fast, safe and cost-effective delivery of goods, we cooperate with reliable logistics partners: Venipak and SmartPost. For each order, the most suitable delivery method is selected based on the shipment weight, dimensions, type of goods, delivery address, delivery time and final delivery cost.\

Our goal is to offer every customer the most favorable delivery price and the shortest possible delivery time for receiving high-quality packaging materials and equipment.\

Available delivery methods and prices

Depending on the size of your order and your preferred delivery option, you can choose from the following delivery methods throughout Lithuania:\

Delivery method Delivery time Price (excl. VAT) Free delivery
SmartPost / Venipak parcel lockers (For small shipments) 1–2 business days From €2.99 For orders from €50
Venipak courier to the specified address (To an office or warehouse) 1–2 business days From €4.99 For orders from €100
Pallet and oversized delivery (For large equipment) 1–3 business days Calculated individually For orders over €500
Free collection from the warehouse (Vilnius / Kaunas) Same or next business day €0.00 Applies to all order values

Description of delivery methods

Delivery to parcel lockers

A great solution for small orders (e.g. adhesive tapes, envelopes or small packaging supplies). Goods are delivered to your selected SmartPost or Venipak parcel locker. You will be notified by SMS when the shipment arrives, together with a collection code.\

Courier delivery to the specified address

The most convenient option for companies and private customers ordering larger quantities of goods (e.g. boxes, corrugated cardboard or packaging film). The courier will deliver the shipment directly to the door of your office, home or production premises.

  • Important: If the shipment weight exceeds 31.5 kg, the courier unloads the goods next to the vehicle. When ordering heavier loads, please make sure suitable unloading / carrying arrangements are available, or contact us regarding an additional handling service.\

Delivery of palletised and oversized shipments

When ordering industrial equipment, packaging equipment or goods in large wholesale quantities (production pallets), shipments are transported using dedicated pallet freight services. We ensure a safe handling process and reliable delivery of goods to your warehouse loading dock or to premises without a loading dock (using vehicles equipped with hydraulic tail lifts).\

Collection of goods by prior arrangement

Want to save time and avoid delivery charges? You are welcome to collect your order from our collection point. Important: before arriving, please wait for confirmation from our sales manager by email or phone that your order has been fully prepared and is ready for collection.

Important information when accepting a shipment (Product quality guarantee)

We take great care when packing goods, but unforeseen damage may occur during transportation. When accepting goods from a courier or parcel locker, please follow these rules:

  1. Inspect the packaging – make sure that the shipping box or film is not torn, wet or otherwise damaged.
  2. If you notice damage to the packaging, make sure to indicate on the courier’s tablet or paper document that the shipment was received damaged, and together with the courier complete a Packaging Damage Report.
  3. Take photos of the damaged packaging and goods and contact us by email within 24 hours. If damage is not recorded when accepting the shipment, we will not be able to accept requests for product replacement or claims relating to transport damage.\

Frequently Asked Questions (FAQ)

How long does delivery take?

The standard delivery time is 1–2 business days from receipt of payment for the order (if the goods are in stock). If the product is made to order or is stored at the supplier’s warehouse, the delivery time is indicated on the product page or agreed individually.\

Can I change the delivery address after placing an order?

If you notice an error, please contact our customer service team as soon as possible. If the shipment has not yet left our warehouse, we will change the address free of charge. If the shipment has already been handed over to Venipak or SmartPost couriers, changing the address may be subject to an additional logistics fee.\

Do you ship internationally?

Yes, we can deliver goods to the Baltic States (Latvia, Estonia) and other European Union countries. International delivery prices and delivery times are calculated individually for each order – please contact us before placing an order.

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